Happispace

Privacy Policy

Happispace is a mobile application developed by Soulshare. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use the Happispace app. By using the app, you agree to the collection and use of information in accordance with this policy.

1. Information we collect

We collect the following types of information to provide and improve our services:

1.1 Provided information

  • Account details: When you register, we collect your email address, year of birth, username, gender, and any other optional information you choose to provide.
  • User-generated content: Notes, journal entries, feedback, and other content you create within the app.

1.2 Automatically collected information

  • Device information: Device type, operating system, and unique device identifiers.
  • Usage data: Details about how you interact with the app, including feature usage, session duration, and error reports.

1.3 Third-party integrations

If you choose to link third-party services (e.g. social media accounts) to the app, we may collect information from those services in accordance with their privacy policies.

2. How we use your information

We use your information for the following purposes:

  • To provide and improve the functionality of the app.
  • To personalise your experience and deliver relevant content.
  • To communicate with you about updates and app-related announcements.
  • To analyse usage trends and improve our services.
  • To enforce our Terms & Conditions and ensure a safe and secure environment.

3. Content moderation and user conduct

Happispace allows users to generate and share content. To maintain a safe and positive community, we have established the following rules:

3.1 User responsibilities

  • By using Happispace, you agree not to post any content that is offensive, harmful, discriminatory, or illegal.
  • Users must agree to our Terms & Conditions before creating or sharing content.
  • Any content found violating these terms will be removed, and the user may be subject to suspension or permanent banning from the platform.

3.2 Prohibited content

Users may not share content that includes:

  • Hate speech, discrimination, or harassment.
  • Violence, threats, or content encouraging harm.
  • Explicit, sexual, or otherwise inappropriate material.
  • False or misleading information.
  • Any content that violates the rights of others, including copyright or intellectual property laws.

3.3 Content filtering and moderation

  • We automatically and manually monitor content to detect and remove objectionable material.
  • Users can report inappropriate content using the in-app reporting system.
  • Reported content will be reviewed and addressed within 24 hours.
  • Repeat offenders may be permanently banned from the platform.

3.4 Blocking and reporting users

  • Users can block other users to prevent unwanted interactions.
  • If a user is found to be abusive or violating our community guidelines, they can be reported for further action.

3.5 Developer responsibility

  • We commit to taking action on reported content within 24 hours.
  • We may permanently ban users who repeatedly violate our guidelines.

4. How we share your information

We do not sell your personal information. However, we may share your data under the following circumstances:

4.1 Notes you share to the Soulshare Jar

When you share a note to the Soulshare Jar, you are sharing it publicly. It is shown with the username you chose and the date you wrote it — never with your real name, your email address, or anything else from your profile. A shared note may be:

  • shown to other people using the app, anywhere in the world;
  • shown to visitors of gethappispace.com/jar, our website, where anyone can draw a note without an account;
  • given its own public web address, and rendered as a shareable image that may appear as a link preview on social networks and messaging apps.

Because of this, please don’t put anything in a shared note that identifies you or anybody else, or that you would not want a stranger to read. Notes you keep in your personal jar are never displayed publicly. You can ask us to remove a shared note at any time by contacting us at happiness.soulshare.space@gmail.com; we will take it down from the app and the website, though we cannot recall copies that other people have already saved or reposted.

4.2 Service providers

We may share your information with third-party service providers who assist us in operating the app, such as cloud storage providers and analytics platforms.

4.3 Legal obligations

We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent illegal activity.

4.4 Aggregated data

We may share non-identifiable aggregated data (e.g. app usage trends) with partners or the public for research or marketing purposes.

5. Your rights and choices

  • Access and correction: You can view and update your account information within the app.
  • Data deletion: You can request to delete your account and personal data by contacting us at happiness.soulshare.space@gmail.com.
  • Opt-out: You can opt out of receiving promotional emails by following the unsubscribe instructions included in our communications.

6. Data security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

7. Children’s privacy

The Happispace app is not intended for children under the age of 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will delete it promptly.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted within the app, and your continued use of the app constitutes your acceptance of the changes.

9. Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at happiness.soulshare.space@gmail.com.

By using Happispace, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.